![mass text messaging apps mass text messaging apps](https://informationvine.files.wordpress.com/2014/08/mass-text-messaging-services.jpg)
If nothing else, writing texts for your business doesn’t have to be rocket science.
![mass text messaging apps mass text messaging apps](https://cdn.vox-cdn.com/thumbor/N5Q29MfTcpbuZd_zWVL4QppGe2Q=/0x0:640x427/1200x800/filters:focal(0x0:640x427)/cdn.vox-cdn.com/uploads/chorus_image/image/36615110/messaging.0.0.jpg)
These autoresponders make your business more accessible and likewise appeal to customers who might not want to talk to anyone directly. Piggybacking on the point above, availability via SMS enables your business to be “on” at all times.įor example, any given text messaging service for business enables users to confirm orders and appointments beyond business hours, once again avoiding the need for another email or customer call. SMS is a low-maintenance way to make sure your business is always “on” This sort of speed and accessibility provides a distinct competitive advantage to businesses working with multiple clients at once: Rather than resort to lengthy emails or phone calls back and forth, clarifications and confirmations via push notifications can do the trick. Which means they have to be able to stay in touch with their customers around the clock. As their name suggests, they turn around custom T-shirt orders in an incredible 24 hours. Although SMS might not be ideal for building personal relationships with your customers, it’s an ideal channel for quick check-ins and confirmations.
![mass text messaging apps mass text messaging apps](https://i.pinimg.com/originals/e5/93/30/e5933001c4253aecc3ffdc122d7a31a4.jpg)
In today’s hustle-and-bustle world, time is money. Why so much love for texting, though? Well, texting is time-efficient. 3 Conventional wisdom says that consumers’ reliance on text will only grow among Gen Z and future generations of buyers. Additional research shows that 75% of millennials prefer text-based communication over voice. Particularly if your customer base is part of the younger crowd, you really can’t sleep on SMS. For example, customers under 55 will happily confirm appointments or accept offers through text messages: You need to be able to communicate with customers on their terms.īased on our own customer experience statistics, an overwhelming number of customers would rather hear from businesses via text in certain situations. So many customers prefer to communicate via text Translation? Texts provide a way to reach out to your customers without interrupting or annoying them, all while putting your messages front and center where they’re most likely to see ‘em. 1 Couple that with the fact that the average person checks their smartphone a staggering 96 times per day. Emails get buried between messages or stuck in the “Spam” folder.įood for thought: text messages boast a 98% read rate versus emails (20%). Below are some key benefits to consider: Text messages are can’t-miss versus calls and emailsĬalls go unanswered. That said, adding text messaging to your communications arsenal is a must-do for companies today. The concept of doing business over text might seem tough between character limits and fewer face-to-face interactions. If you’re skeptical about the benefits of texting for business, we get it.Īgain, the bulk of your company communication probably happens via phone or email.
![mass text messaging apps mass text messaging apps](https://www.dialmycalls.com/wp-content/uploads/2020/05/mass-text-message-mobile-app-dialmycalls.png)
Why text messaging is so important for businesses today
MASS TEXT MESSAGING APPS FREE
? Shopping for a reliable, affordable messaging platform? Find the right one for your business with this free checklist.īut first, let’s look at why we’re putting the spotlight on text messaging in this blog post when everyone’s all atwitter about video conferencing. The top eight business text messaging services today: